Market Analysis
Benchmarking service providers against market standards.
Our expertise and experience allow us to review and analyse your service delivery, and then benchmark the provision against market standards. This process is often undertaken instead of a full tender programme and is beneficial in time and resource. Benchmarking gives clients the opportunity to review their service delivery with independent analysis, and therefore gain assurance that the provision is delivering best practice at the right cost.
Review
Rockvolt will review services through a number of methods to gain a full understanding of the nuances and demands of the delivery. We will study contract and service level agreements, we will undertake interviews with stakeholders, and we will observe operational delivery. We will document our findings to present a comprehensive service delivery report.
Analysis
We will use the review data to focus our analysis of the market place and to set benchmark standards for comparison. These will include service delivery models, sustainability, management structures, service standards, health and safety, policies and procedures, statutory compliance, fee and value for money comparisons.
Recommendations
Rockvolt will present clear and factual recommendations as to the next steps to be undertaken by the supplier. This may include changing the service specification, renegotiating the fee structure, revising the management relationships, developing innovations, progressing productivity and potentially undertaking a full tender programme with the incumbent delivery of the services at risk.
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Chelsea FC
Ascot
